- We already run Oracle Analytics Cloud. Why switch?
- You don’t have to switch. Many customers keep OAC for hot dashboards while moving the close-week workload onto glstack. If OAC is solving your reporting needs already, we are probably not the right fit.
- Does glstack touch our production Fusion tenant?
- Only through scheduled BIP report calls using a read-only service user you create. No agents, no VPC peering, no access to anything other than the reports you publish into /Custom/GLSTACK/Data/.
- What happens to our data if we cancel?
- Your dedicated database and all associated object-storage artefacts are deleted on a single API call. We provide a full SQL dump export up to 30 days after termination on request. After 30 days everything is purged.
- What are our hosting options?
- glstack runs as a managed service — the database, integration layer, and audit storage are provisioned and operated by us in the region you select. Dedicated-environment and customer-cloud hosting configurations are available for larger agreements; ask us what you need and we will scope it with you.
- What if we have a custom COA with more than 10 segments?
- The standard Fusion maximum is 10 segments. If you are running a non-standard structure, send us your FND_KF metadata export and we will confirm fit before you sign anything.
- Do you do SOC 2 or ISO 27001?
- SOC 2 Type I is in progress for general availability. We can provide our current controls and the in-progress audit timeline under NDA. ISO 27001 is roadmapped for 2027.
- Can we have a call or demo?
- We work with customers asynchronously by email. It keeps a clean written record for your procurement and InfoSec teams, and means evaluation is not blocked by calendars or time zones. Request the evaluation pack and we respond in writing within one business day with pricing, contract documents, architecture summary, and answers to your specific questions. A recorded walkthrough of the product is sent with that response.